Alternative to
Open options for Zendesk
Zendesk gathers customer questions from email, chat and phone in a ticket system with a knowledge base. Licenses are priced per agent, and several features are sold as add-ons, so the cost grows with the support team. The customer history is held by the vendor. An open-source support system keeps the tickets in your own hands.
26 open options for Zendesk in the directory, the selected ones first.
